Benefits, Wage, and NAF Policy

Contact Information

Department of Defense
Defense Civilian Personnel Advisory Service
Benefits, Wage and NAF Policy Line of Business
4800 Mark Center Drive, Suite 05G-21 & 25
Alexandria, VA 22350-1100

General Phone: (571) 372-1614
Benefits Call Center: (703) 882-5197
Wage Phone Number: (571) 372-1579
Wage Fax: (571) 372-1575
ICUC Fax: (571) 372-1662
ICUC DSN Fax: 372-1575


Our Line of Business

The Benefits, Wage and NAF Policy Line of Business supports the Department of Defense workforce by delivering Human Resources (HR) solutions for the most complex benefits, pay, and work life balance issues vital to the Department’s employees, their families, and agencies that support them.

The Benefits, Wage and NAF Policy Line of Business informs and cultivates the importance of HR concepts, principles, and practices which subsequently strengthen the mission of our customers. Our goal is to achieve excellence through knowledge.

Key Functions

Benefits, Wage and NAF Policy is a diverse and experienced team with the functional expertise needed to oversee benefit programs, provide training, set pay for all Federal Wage System (FWS) employees, and develop and administer DoD–wide appropriated and nonappropriated fund policy covering a worldwide civilian workforce.

Benefits and Work Life Programs

Expert HR Practitioners oversee and administer a variety of federal benefits and work life programs that support the health and well-being of the DoD workforce. Retirement, health care, unemployment/workers compensation and other insurance and work life programs are a part of our vast portfolio. We collaborate with the Office of Personnel Management (OPM), Department of Labor, and other federal agencies to develop legislation and policies which provide comprehensive and competitive benefits programs to support the DoD mission and employee retention. Benefits and Work Life Programs also provide training and advisory services to internal and external federal customers. Additionally, we manage the DoD Employee Benefits Advisors Credentialing Program which focuses on the interpretation and application of Federal laws, regulations, and DoD policy and practices within the Employee Benefits functional area.

Wage and Salary

A laser focused operational team that is dedicated to compensation for appropriated fund and NAF personnel. Wage and Salary conducts local prevailing rate wage surveys to set the pay for all federal wage system employees and for employees in the trade, craft, and labor occupations as well as DoD educators, civilian mariners, power generation employees, health care professionals, foreign national pay programs, and white collar/GS special rates programs. In addition, Wage and Salary provides technical support to OPM, Federal Prevailing Rate Advisory Committee, foreign national programs, Components, DCPAS leadership, and civilian federal agencies.

NAF Policy

As the only DoD level office that develops and administers NAF HR personnel policies and programs NAF Policy provides advisory services to customers within and outside of DoD. NAF Policy administers the DoD NAF portability of benefits policy for employee moves between NAF and appropriated fund positions or between appropriated fund and NAF positions. Additionally, NAF Policy administers the NAF Health Benefits Program, which includes a self-insured medical benefits plan, a self-insured dental plan, and a stand-alone dental plan managed by a third party administrator for more than 80,000 employees, retirees, and dependents. The Secretary of Defense has broad administrative authority over most NAF personnel policy, in contrast with the appropriated fund benefits programs which OPM administers.

Business Canvas

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